PagerDuty Integration

This feature is released as beta and should not be depended upon in a production environment.

Type: External

The PagerDuty integration allows you to provide a way to alert the service team (via PagerDuty services) as well as provide information on current open incidents to consumers of the service directory.

For each linked PagerDuty service, a summary will be provided on the Service Catalog service’s details page, showing current unresolved incidents and the current on-call user.

Authenticate the PagerDuty integration

1. From the Service Catalog in Kong Konnect, select Integrations.
2. Select PagerDuty, then Install PagerDuty.
3. Select Authorize.

PagerDuty will ask you to grant consent to Kong Konnect. Both Read and Write scopes are required.

Resources

Entity	Description
PagerDuty Service	A PagerDuty service is any entity that can have incidents opened on it. In practice it could be a service, but could also be a group of services or an organization/team.

Discovery information

• Discovery is supported by this integration
• Discovery is enabled by default
• Bindable entities: PagerDuty Service
• Discovery mechanism: pull/ingestion model