Konnect account, pricing, and organization deactivation

Konnect offers two plans.

  • Konnect Plus: Konnect Plus is the simplest way to get started with Konnect, allowing you to only pay for the services you consume. New accounts are automatically given a month of free credits as part of 30-day trial. You can claim your Konnect Plus credits by signing up.
  • Konnect Enterprise: Konnect Enterprise is our contract-based option that includes 24x7x365 support and professional services access to help you build and maintain your own custom environment. Learn more about enterprise on our pricing page.

License management

When you create a Konnect account, Kong Gateway Enterprise, Kong Ingress Controller (KIC), and Kong Mesh licenses are automatically provisioned to the organization. You do not need to manage these licenses manually.

Any data plane nodes or Kong Ingress Controller associations configured through the Gateway Manager also implicitly receive the same license from the Konnect control plane. You should never have to deal with a license directly.

For any license questions, contact your sales representative.

Geographic region management

When you create a Konnect account, you select a geographic region for your instance. Geos are distinct deployments of Konnect with objects, such as services and consumers, that are geo-specific. Only authentication is shared between Konnect geos.

Org switcher

The org switcher allows a user with multiple Konnect accounts to switch between their organizations. You can navigate to the org switcher by clicking on Your Org Name > View Organizations in the Konnect side menu.

Email matching

The org switcher uses the email of the logged in user to locate all organizations where this email is attached to a Konnect account.

To gain access to more organizations, you can:

  • Create a new organization: Newly created organizations will automatically show up in the org switcher.
  • Be invited to an organization: Organizations that the user is invited to will automatically show up in the org switcher.

Note: If you don’t choose to “Link Accounts” when logging into Konnect for the very first time on different social credentials, it’s possible to end up with more than one org switcher identity. To avoid issues, we recommend linking accounts when using multiple social identities.

Organizations will only be associated with one primary account. It’s not currently possible to re-link accounts.

Switch organizations

Users can switch organizations while logged in by clicking on the Org Name > View Organizations, then selecting an org from the list.

If the organization is configured to be single-sign-on (SSO) only, then the user will be directed to the configured identity provider to re-authenticate into Konnect.

Note: You can’t be logged in to more than one Konnect organization at the same time. You must return to the org switcher to switch to another organization.

Delete organizations from org switcher

To remove organizations from the org switcher, you can log in to that organization and navigate to My Account > Delete Account. This will delete the Konnect account in that organization and remove the org from org switcher.

FAQs

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