(Legacy) Manage Payment Methods and Invoices

This documentation is for the legacy Konnect environment at konnect.konghq.com. For the cloud.konghq.com environment, see the current Konnect documentation.

Access the billing portal from the Konnect Cloud Billing and Usage page.

From the billing portal, you can manage credit cards associated with the account, view and pay an invoice, and check the payment history of the account.

Prerequisites

You have organization admin access.

Modify a payment method

1. From the Billing and Usage page, click Go to billing portal.

2. In the Payment Methods section, you can:

   • Click + Add a payment method to set up a new card.

   • Change the default payment method: Click the ... menu next to its row, then click Make default.

   • Delete a payment method: Click the ... menu next to a card’s row, then click Delete.

     Note: If you have an active plan, you must have at least one payment method configured. You can't delete the default payment method unless you're on a Free plan.

Pay an invoice

Access the billing portal from your the Billing and Usage page.

1. From the Billing and Usage page, click Go to billing portal.

2. If there is no payment method registered, click + Add a payment method to set up a new card.

3. Save the card to return to the billing portal.

4. Click on the unpaid invoice to view it, then click Pay.

View billing history

Access billing history from the billing portal.

1. From the Billing and Usage page, click Go to billing portal.

2. Scroll down to Billing History.

3. Click the icon next to the billing period you’d like to view.

   The invoice opens in a new tab.

4. Click Download invoice or Download receipt to save either file as a PDF to your computer.