Troubleshooting

This document contains frequently asked questions.

How to find the Dev Portal URL

Admins can find the Dev Portal URL in cloud.konghq.com. If you don’t have admin access and want to register as a developer, ask your Konnect admin for the Dev Portal URL.

Note: If you are an admin planning to create applications and register services, you must also Register as a Developer.

As an admin, log in to cloud.konghq.com.
Use the left-side menu to navigate to Dev Portal, then Published Services.
Under the title heading Published Services, see the Portal URL link.

Application registration is not enabled for this service

You may encounter the following error in the registration dialog:

Application registration is not enabled for this service.

To resolve the error, enable application registration for the service. Contact your Konnect admin if you do not have the access to do so.

How to differentiate between registration plugins in decK

If using a declarative configuration file to manage your service, these plugins appear in the file. Do not delete or edit them through declarative configuration, as it will break your service.

To help differentiate the application registration plugins, Konnect automatically adds two metadata tags: konnect-managed-plugin and konnect-app-registration.

For example, if you enable application registration from the Konnect web application and run deck gateway dump, you should see an entry like this for the ACL plugin:

plugins:
- name: acl
  config:
    allow:
    - 0003237b-7e77-4ec4-8dd0-b1b587305c28
    deny: null
    hide_groups_header: false
  enabled: true
  protocols:
  - grpc
  - grpcs
  - http
  - https
  tags:
  - konnect-managed-plugin
  - konnect-app-registration