Diagnosing Latency Issues

Custom reporting in Kong Konnect gives you the power to monitor your API data in detail and export that data to a CSV file. Let’s go through an example situation where you could leverage custom reports.

Build reports

You can build custom reports by navigating to Analytics in the Konnect menu, then Reports. This brings you to a list of all custom reports in the organization. From here, click New Report to get started.

Name: Production - Kong vs Upstream Latency (last hour)
Chart type: Line chart
Date/Time: Last One Hour
Metrics: Kong Latency (avg), Upstream Latency (avg)
Choose Granularity: Minutely

You can select more than one metric by clicking on Select Multiple next to the Metrics dropdown list.

Then, they add a filter to filter by the control plane

Filter by: Control Plane
Operator: In
Value: prod

Production - Kong vs Upstream Latency (last hour)

Figure 1: Line chart showing average upstream and Kong latency over the last hour. .

Conclusion

With this type of report, you can start exploring which upstream service might cause the latency spike.