Table of Contents
How to Invite a New Admin from the Organization Page
Inviting a new Admin through the “Organization” page is similar to inviting an Admin within a Workspace. However, from the “Organization” page, Roles can be assigned to a new Admin for multiple Workspaces at once. The Super Admin can also view global roles across Workspaces from this page.
On the “Organization” page, to invite a new Admin, click the “Invite User” button.
Ensure that the email address and username are matching. When a new Admin receives an invitation, they will only be able to log in with that email address. Assign the appropriate Role and click “Invite User” to send the invitation.
⚠️ IMPORTANT: Super Admins can invite users to multiple Workspaces, and assign them any Role available within Workspaces, including Roles that exist by default (e.g. super-admin, read-only) and Roles with customized permissions.
⚠️ IMPORTANT: The Super Admin can see all available roles across Workspaces on the “Roles” tab of the “Organization” page.
On the “Organization” page, the new invitee will appear on the list with the “Invited” status. Once they accept the invitation, the user will be listed in the main “Users” list.
The newly invited Admin will have the ability to set a password. If the Admin ever forgets the password, it is possible for them to reset it through a recovery email.
How to Invite a New Admin in a Workspace
On the “Admins” page, to invite a new admin, click the “Create New Admin”
Ensure that the email address and username are matching. When a new Admin
receives an invitation, they will only be able to log in with that email
address. Assign the appropriate Role and click “Invite Admin” to send the
On the “Admins” page, the new invitee will appear on the list with the
“invited” status. Once they accept the invitation, their status will
change to “accepted”.
The newly invited Admin will have the ability to set a password. If the
Admin forgets the password, it is possible to reset it through a recovery email.
⚠️ IMPORTANT: By default, the registration link will expire after 259,200
seconds (3 days). This timeframe can be configured with the
⚠️ IMPORTANT: If an email fails to send, either due to an incorrect email
address or an external error, it will be possible to resend an invitation.
⚠️ IMPORTANT: If SMTP is not enabled or the invitation email fails to sent,
it is possible for the Super Admin to copy and provide a registration link
directly. See the next section.
How to Copy and Send a Registration Link
If a mail server is not yet set up, it is still possible to invite Admins to
register and log in.
Invite an Admin as described in the section above.
If the “View” link is clicked next to the invited Admin’s name, a
register_url is displayed on the invitee’s details page.
Copy and directly send this link to the invited Admin so that they may set
up their credentials and log in.
⚠️ IMPORTANT: If
ldap-auth-advanced, credentials are
not stored in Kong, and the Admin will be directed to Login.
How to Grant an Admin Access with LDAP
Pick a user in the LDAP Directory that will be the Super Admin.
Change the Super Admin’s username in Kong by making a
PATCH request to
admins/kong_admin and setting the value of
username to the corresponding
For example, if the LDAP user’s attribute is
/admins/kong_admin should have a
username set to
Log in to Kong Manager using the LDAP credentials associated with the Super
Invite Admins from the “Admins” page in Kong Manager, ensuring that the
username of each Admin is mapped to the
attribute value set in the LDAP
⚠️ **IMPORTANT**: To enable the Admins to log in, it is still necessary
to assign a Role to them.
Once an Admin has logged in successfully and accesses the Admin API using
their LDAP credentials, they will be marked as “approved” on the “Admins” list
in Kong Manager
⚠️ **IMPORTANT**: The new Admins will still receive an email, but all
credentials will be handled through the LDAP server, not Kong Manager
or the Admin API.
Using the Organization Page to Manage Users
To view all of the current Workspaces and Roles, click the “Organization” link
on the top navigation bar.
From this page, it is possible to update every user’s Role across any
Workspace. From the “Roles” tab, it is also possible to update the permissions
assigned to each Role.
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